Privacy
Protecting your privacy is important to us. This Privacy Policy outlines how we handle your personal information in compliance with California Secretary of State standards for notary services and California Department of Justice standards for fingerprinting services.
1. Information We Collect
We collect personal information, identification documents, and usage data to provide our services and improve our website.
2. How We Use Your Information
We use your information to deliver notary and fingerprinting services, communicate with you, comply with legal standards, and enhance our services.
3. Data Sharing
We share your information with service providers, government agencies as required by law, or with your consent.
4. Data Security
We take reasonable measures to protect your information, though no method of transmission over the internet is completely secure.
5. Your Rights
You have the right to access, correct, or delete your data. Contact us for assistance.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy.
7. Updates to this Policy
We may update this policy to reflect changes in our practices or legal requirements. Check our website for updates.
8. Contact Us
If you have questions or concerns about this policy or your information, please reach out to us.
Customers are required to have a picture ID for the purposes of verification. This can be a State Issued ID, Driver’s License, or Passport.
At least 24 hours advanced notice required whenever possible
Advanced payment required for same-day appointments
No Cancellations/Refunds for same-day appointments
Signings in remote areas and under extreme circumstances (rush jobs, long waiting, inclement weather, long distances, etc…) may result in additional fees
Cancellations should be made via email, text or phone no later than 4 hours prior to the scheduled appointment. This does not apply to same-day appointments
If there are ANY mistakes on ANY document(s) that your institution deems invalid, you have 90 days to contact us and have the documents re-done for free of charge; this is only if the notary made a mistake. If the mistake is due to a client and/or you*, or if the notary has made mistake and you do not make the notary aware of this mistake before 90 days pass, you must pay the full fee again to have the documents redone. We triple check all documentation, so please check your documentation once the Notary departs and immediately contact us if there is an issue. You are not entitled to a refund for any reason under any circumstance after 3 months have passed. If you need specific pages redone, mailed, scanned, and/or etc, we charge a $20 convenience fee.